Office & Warehouse

125 Captain Springs Road

Onehunga 1061

Auckland

VISITS BY APPOINTMENT ONLY

hire@darbyandgrey.com

+64 9 634 0824

D & G Event Hire warehouse operates 24 hours a day, 7 days a week.

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©2017 BY DARBY & GREY LTD

TERMS &  CONDITIONS

Hiring Terms & Conditions

  1. In these conditions ;
    a) The "Owner" is Darby & Grey Ltd
    b) The "Hirer" refers to the person, firm or corporation hiring equipment from the Owner. 
    c) The "Equipment" means all the equipment and accessories supplied to the Hirer.

    FEES and CHARGES
     

  2. Amount quoted is for one use of the Equipment only - for the noted hiring term. The Hirer agrees that all charges for hire loss, hire extension, damage and repair will be paid and that all collection fees, legal fees or any expenses involved in the collection of these charges will be borne by the Hirer.​
     

  3. Prices quoted are for delivery on street level. Extra charges may be payable for delivery to and removal from higher or lower levels, and changes to confirmed delivery/collection addresses.
     

  4. Prices quoted do not include Additional Services including but not limited to site inspections, furniture removal or relocation, and design/concept developments such as CAD drawings and floor plans. Additional Services are available upon request and incur additional charges.
     

  5. Custom Built or Special Purchase Equipment will be quoted separately from general equipment. Please refer to payment terms (paragraph 7 of these Terms on Conditions) for booking requirements.
     

  6. A Bond or Damage Waiver may be payable by the Hirer to cover all costs associated with normal wear and tear to the Equipment and any accidental damage to a particular item of Equipment, provided that the replacement cost and/or cost of repairs to any Equipment which was damaged does not exceed 10% of the hiring fee for the particular item.
    This waiver does not apply to any other damage to Equipment including;

    1. cigarette burns, candle wax, food & beverage stains, shoe polish, make up or any other substance on any furniture or decor items which requires additional cleaning

    2. damage resulting from overloading, exceeding rated capacity, misuse, abuse or improper servicing of Equipment; 

    3. damage due to disappearance of the Equipment; 

    4. damage caused by the use or operation of Equipment in contravention of any of the conditions of the Agreement; 

    5. damage to, or loss of, the Equipment from any unknown cause.
       

  7. All prices quoted are in New Zealand Dollars (NZD).
     

  8. A 50% deposit is required at the point of booking; full payment must be made a minimum of one calendar month prior to delivery. Deposits are required for all orders, with the exception of: 

    1. Orders placed less than one calendar month from delivery require full payment to confirm the booking. 

    2. All Custom Built or Special Purchase Equipment requires full payment at the point of booking in order to commence manufacture or buying process.
       

  9. The Hirer authorizes the Owner to complete documentation for the purpose of the Hirer making payment through a credit card system extended to the Hirer and accepted by the Owner. The Hirer shall be responsible for the payment of any tax or duty levied on the hire and/or delivery of goods including GST.
     

  10. Cancellation of orders will forfeit all booking deposits. Refunds are made via direct credit and incur a $25 administration fee. 

    1. Cancellations that are made more than 10 business days from delivery will receive a refund of any funds remitted, excluding the booking deposit.

    2. Cancellations made less than 10 business days from delivery will receive a refund for the delivery and collection fees only - the cost for hire equipment is considered as cost of lost opportunity and is not refundable. 

    3. No refund applies for customer pick ups cancelled less than 10 days from collection. 

    4. No refund applies for equipment cancelled on delivery. 

    5. No refund applies to cancellations of Custom Built or Special Purchase Equipment.

    6. No refund applies to deposits

    7. Booking deposits are non-transferable.

      LIABILITY and INDEMNITY
       

  11. The Hirer is responsible for the Equipment from the time of delivery until collection by the Owner and shall pay for all Equipment damage or loss however caused during that period. Costs for repairing damage to the owner’s property will be determined and at the sole discretion of the Owner and could be at full replacement value of the items in question, including freight, import and associated charges with restocking items in question.
     

  12. The Owner shall protect the Equipment from the elements during the time of delivery, use, storage or waiting period before pick-up. The Hirer shall maintain at its expense liability, property and casualty insurance coverage in amount necessary to fully protect the Owner and its Equipment against all claims, loss or damage of whatever nature or type.
     

  13. The Owner shall not be liable for any loss or damage caused to any person, property, animal or things whatsoever arising from the use of the Equipment hereby hired and the Hirer indemnifies the Owner in respect to any claims for such loss or damage.
     

  14. The Owner's count and/or decision as to the condition of the Equipment prior to dispatch and on return shall be final.
     

  15. The Hirer shall not remove the Hire Equipment or any part thereof from the situation and position of its installation without consent from the Owner. The Hirer grants the Owner access at all times to inspect or repair the Equipment and in the case of default to remove the Equipment. The Hirer shall on no account attempt to repair the Equipment but notify the Owner immediately in case of breakdown or failure.
     

  16. The Hirer agrees not to use the Equipment at locations or purposes different to the Equipment's general designated purpose and specified suitability, such as indoor vs. outdoor use. The Hirer acknowledges responsibility for the Equipment and is liable for any damage.
     

  17. The person signing the documents for and on behalf of the Hirer hereby covenants with the Owner that he or she has the authority of the Hirer to make this agreement on the Hirer's behalf and is empowered by the Hirer to bind the Hirer to this agreement and hereby indemnifies the Owner against all losses and costs incurred by the Owner arising out of the person signing this agreement failing to have such power and/or authority.
     

  18. Where the Hirer is more than one person liability shall be joint and several.
     

  19. By making a booking through confirming a quote via signature or online quote acceptance, deposit payment or remittance of funds, the Hirer acknowledges and agrees to the Owner's Terms and Conditions.
     

  20. The owner reserves the right to take photos at event locations utilising the Owner's equipment. Photos are taken with a focus on the Equipment and are selected with due care to exclude recognizable private property and persons. Photos may be used in publications or other media produced, used, or contracted by the Owner.